Individual Counselling

Fast Track Service

Our Fast Track Service ensures that people are seen quickly. Also appointment times can be better tailored to individual needs.  An Initial appointment, to explore whether or not counselling is likely to be helpful, will normally be offered within 2 weeks of applying. Subsequent appointments will usually begin the week after the initial appointment.

The service costs £40 per session for day-time appointments and £45 for evening appointments.

Low Fee Service

Our charitable ethos means that we are able to offer some low fee counselling sessions. The service operates on a scale of fees depending on your income and personal circumstances.

There is normally a waiting list for this service, the length of time varies. If you can be flexible about where and when you attend for counselling the wait will be shorter.

NHS Service

We provide short-term counselling to patients registered with a GP surgery in Shropshire. You can refer yourself directly by telephone (you do not have to see your GP beforehand or ask your GP to refer you to us). There is no charge for this service but there is a waiting list and it could be some time before we are able to see you face to face. There is also a limited number of sessions however if there was a need to have additional sessions clients can transfer to either Low Fee or Fast Track upon completion of NHS services.

If you would like more information, or to make an appointment, then please visit the Contact Us page where you can choose how to get in touch.

Telephone Service

We now offer counselling by telephone. This service is particularly suited to individuals who find it difficult or daunting to come for a face to face appointment, this service is available for those who live in rural areas, have caring responsibilities, are parents, have work committments that make it difficult to find time to travel, who are disabled or who have a social anxiety which prevents them from getting out. This service is currently funded by BIG Lottery and is free. Please visit the contact us page to apply for this service. For more information download our leaflet 

"It made me think about my situation with a clearer head, it was very good – a bit scary, but very helpful."

"There was a good waiting area, good access and a good exiting strategy."

"It made me realise that I can make myself happy"