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News

Confide Lottery Funded Telephone Project a Success!

Our new telephone service has helped us to reach many more peopple accross the counties of Shropshire and Telford. Clients who cannot get into the Roy Fletcher Centre for reasons such as having no transport, being a parent of young children, having a social phobia or a long term health condition, have been able to have up to 8 sessions free of charge from the comfort, privacy and convenience of thier own home. Clients are reporting significant improvements as a result of thier therapy. One client who opted for the telephone service due to social phobia has since gained confidence to come into the Centre for thier final session representing a vast improvement in confidence.

Book Fair Success!

Confide Counselling Service held a Book Fair in the market Square Shrewsbury on Friday 14th July. Trustees, staff and volunteers sold lots of books, plants and bric a brac. The event was well-attended and raised over £250.00 for Confide Funds. Some of our donated ornaments were purchased by the RSPB to use on thier stall – we are pleased that those dontations have supported both charities!

Local Co-op Supports Confide!

We are really happy to be associated with our local Co-op. Not only has the Radbrook Store supported us by allowing us to have a collection in thier foyer, but the Mid-Counties Co-op has also given us a grant of £250.00. We will be using the money to subsidise our low fee clients. Making counselling affordable for the people who need our services.

Phone Confide – Lottery Success!!!


Volunteers and staff at Confide Counselling Service are celebrating after securing almost £10,000 from Big Lottery Fund to develop a new telephone counselling service. The funding will be used to purchase specialist telephone equipment and train staff and volunteers to provide counselling over the telephone to vulnerable and disadvantaged clients.

Chief Executive Janet Radford said the funding would make a huge difference to some of the most hard to reach clients in the county. “Shropshire is a deeply rural area and for those without a car getting to the centre of Shrewsbury for an appointment can be time-consuming and costly, this service will enable our clients to have their therapy from wherever it is most convenient for them. In addition this will make life easier for our clients who are disabled, living with a long-term health condition or for those with caring responsibilities who simply find it difficult to leave their home”. It is hoped that the new facilities will also reduce the number of missed or cancelled appointments “We often see people who are suffering from anxiety to such an extent that leaving the safety of the home to come to their appointment is too much of a challenge and they can go several weeks between appointments, to be able to offer the client the alternative of having their therapy over the phone will make sure that the people that need support can still receive it. The continuity should help them to recover earlier.”